GS2Polity · Governance · IR· Transparency, accountability & RTI· Prelims·
The Delhi Government expanded the 'Right of Citizen to Time Bound Delivery of Services Act, 2011' to include 23 new services to enhance administrative accountability.
Chief Minister Rekha Gupta announced the expansion of the 2011 Act. The updated list includes factory plan approvals, sewage connections, and film shooting permissions. The primary objective is to ensure time-bound delivery of public services to citizens and businesses.
Q. Discuss how time-bound service delivery frameworks can enhance transparency and reduce bureaucratic hurdles in public service administration.
Dimensions to cover in your answer
Keywords: Administrative accountability · Red tape · Ease of doing business · Public service delivery · Transparency
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