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VOL. I · EST. 11.2025 
SatyaDheesh
सत्याधीश
India's Ground Truth Record
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Gujarat digitises 20 high-demand citizen services

GS2Polity · Governance · IR· e-Governance & citizen services· Prelims·

Why in news

The Gujarat government launched the Sugam Digital Gujarat Initiative to digitize 20 high-demand citizen services to facilitate faceless and paperless delivery.

Background

The initiative follows recommendations from the Gujarat Administrative Reforms Committee (GARC). It integrates Aadhaar-based authentication, DigiLocker, eSign, and UPI-based payments for service delivery.

Facts for Prelims

  • SchemeSugam Digital Gujarat Initiative: A state-level initiative to digitize 20 high-demand citizen services.
  • BodyGujarat Administrative Reforms Committee (GARC): The body that recommended the digitization of these services.
  • FactThe platform supports Aadhaar-based authentication, API-driven verification, DigiLocker integration, eSign, and UPI payments.

For Mains

Q. Discuss how the transition towards faceless and paperless governance can enhance administrative transparency and reduce corruption in public service delivery.

Dimensions to cover in your answer

  • Administrative efficiency: Reduction in processing time and physical visits through real-time tracking
  • Digital divide: Ensuring equitable access for rural populations with limited internet literacy
  • Data integrity: Improving record accuracy through API-driven verification and Aadhaar authentication

Keywords: faceless governance · e-governance · administrative reforms · digital public infrastructure · transparency

Read the full news →Source: The Hindu ↗

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This note is generated automatically from SatyaDheesh's news feed and mapped to the UPSC CSE syllabus. Check facts against the original report or PIB before using them in an answer.