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VOL. I · EST. 11.2025 
SatyaDheesh
सत्याधीश
India's Ground Truth Record
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Spam calls: DoT to mandate display of KYC-registered names on incoming calls

GS3Economy · S&T · Environment · Security· IT, AI, semiconductors & computing· Prelims + Mains·

Why in news

The Department of Telecommunications (DoT) is mandating telecom operators to display KYC-registered names on incoming calls to combat fraud and spam.

Background

The Department of Telecommunications (DoT) will mandate the Caller Name Presentation (CNAP) feature. The move follows recommendations from the Telecom Regulatory Authority of India (TRAI) and will be enabled by default on most smartphones.

Facts for Prelims

  • BodyDoT: Department of Telecommunications, the nodal body for telecom regulations in India
  • BodyTRAI: Telecom Regulatory Authority of India, the regulatory body for the telecom sector
  • FactCNAP: Caller Name Presentation, the feature to display KYC-registered names
  • BodyCOAI: Cellular Operators Association of India, an industry group supporting the move

For Mains

Q. Discuss the trade-off between individual privacy rights and the state's obligation to ensure public security against telecommunication-based fraud.

Dimensions to cover in your answer

  • Privacy-Security Paradox: Balancing the right to anonymity against the necessity of identifying fraudulent actors
  • Regulatory Oversight: The role of TRAI in balancing industry-led technological adoption with civil society privacy concerns

Keywords: Caller Name Presentation · KYC compliance · Telecommunication fraud · Privacy rights · Regulatory mandate

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