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VOL. I · EST. 11.2025 
SatyaDheesh
सत्याधीश
India's Ground Truth Record
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India Posts Payments Bank partners with Pension Department for Digital Life Certificate Campaign 5.0

GS3Economy · S&T · Environment · Security· Infrastructure (energy, ports, roads, railways)· Prelims·

Digital inclusion and social security: a GS3 case study on biometric authentication and last-mile delivery.

Why in news

India Posts Payments Bank partnered with the Department of Pension and Pensioner’s Welfare to launch the Digital Life Certificate Campaign 5.0 to facilitate biometric-based certificate submissions.

Background

The initiative utilizes facial and biometric authentication to simplify the submission of life certificates for pensioners, particularly in remote areas. While the standard service fee is ₹70, pensioners from the EPFO, DoT, and Defence departments receive the service free of charge.

Facts for Prelims

  • BodyIndia Posts Payments Bank (IPPB) is a payments bank providing doorstep banking services.
  • FactThe standard fee for the Digital Life Certificate service is ₹70.
  • FactPensioners from EPFO, DoT, and Defence are exempt from the service fee.
  • S&TThe campaign utilizes facial and biometric authentication for certificate verification.

Prelims practice question

Which of the following departments' pensioners are exempt from the service fee for the Digital Life Certificate service?

  1. (a)Railways
  2. (b)Space Research
  3. (c)Mining
  4. (d)Defence
Show answer

Answer: (d) Defence — Pensioners from the EPFO, DoT, and Defence departments receive the service free of charge.

For Mains

Q. Discuss how the integration of biometric authentication and doorstep banking services can enhance financial inclusion and social security for pensioners in rural India.

Dimensions to cover in your answer

  • Last-mile connectivity: Leveraging the extensive postal network to bridge the digital divide for elderly populations.
  • Data privacy concerns: Balancing the use of biometric data with robust cybersecurity frameworks for vulnerable demographics.
  • Operational efficiency: Reducing administrative overheads and manual verification errors through automated facial recognition.

Keywords: Financial Inclusion · Digital India · Biometric Authentication · Social Security · Last-mile Delivery

Read the full news →Report a mistake in this noteHow notes are madeSource: The Hindu ↗Also: GS2 · e-Governance & citizen services

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