Andhra Pradesh activates ‘Mana Mitra’ WhatsApp helpline for swift Cyclone Murasu disaster relief
GS3Economy · S&T · Environment · Security· IT, AI, semiconductors & computing· Prelims·
Digital public infrastructure for disaster management: a GS3 and Science & Technology case study.
Why in news
The Andhra Pradesh government’s Real Time Governance Society (RTGS) activated the ‘Mana Mitra’ WhatsApp helpline to facilitate swift disaster relief and emergency reporting during Cyclone Murasu.
Background
The 'Mana Mitra' helpline operates via the WhatsApp number 9552300009. It was launched by the Real Time Governance Society (RTGS) to address issues like power outages and waterlogging in coastal regions affected by Cyclone Murasu.
Facts for Prelims
- BodyReal Time Governance Society (RTGS): The body responsible for activating the 'Mana Mitra' helpline in Andhra Pradesh
- FactMana Mitra WhatsApp helpline number: 9552300009
- PlaceCyclone Murasu: Impacted the coastal regions of Andhra Pradesh
Prelims practice question
Which body is responsible for activating the Mana Mitra helpline in Andhra Pradesh?
- (a)State Disaster Management Authority
- (b)National Disaster Response Force
- (c)Real Time Governance Society
- (d)Andhra Pradesh Power Corporation
Show answer
Answer: (c) Real Time Governance Society — The Real Time Governance Society (RTGS) is the body responsible for activating the helpline.
For Mains
Q. Discuss how the integration of instant messaging platforms and real-time data analytics can enhance the efficacy of disaster management and grievance redressal in India.
Dimensions to cover in your answer
- Data privacy concerns: Balancing rapid emergency response with the protection of personal data on third-party messaging platforms
- Digital divide: Ensuring equitable access to tech-based relief for rural and elderly populations with limited smartphone penetration
Keywords: Real-time governance · Disaster mitigation · Digital public infrastructure · Last-mile connectivity · Crisis management
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This note is generated automatically from SatyaDheesh's news feed and mapped to the UPSC CSE syllabus. Check facts against the original report or PIB before using them in an answer.