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VOL. I · EST. 11.2025 
SatyaDheesh
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India Post to deliver birth and death certificates for ₹100 cash-on-delivery fee

GS2Polity · Governance · IR· e-Governance & citizen services· Prelims·

Last-mile connectivity and public service delivery: a GS2 case study on infrastructure synergy.

Why in news

The MCC Commissioner and Senior Superintendent of Post Offices signed an agreement to deliver birth and death certificates via India Post for a ₹100 cash-on-delivery fee.

Background

The agreement was signed on October 29 between MCC Commissioner M.K. Savita and Senior Superintendent of Post Offices, Mysuru division G. Harish. Residents can receive certificates from the headquarters or nine zonal offices for a ₹100 fee.

Facts for Prelims

  • FactDelivery fee for birth and death certificates via India Post is ₹100 cash-on-delivery.
  • BodyIndia Post is the network used for the delivery of these certificates.
  • PlaceThe initiative involves the Mysuru division and nine zonal offices.

Prelims practice question

With reference to the certificate delivery initiative in Mysuru, consider the following statements:

  1. The delivery fee for birth and death certificates is ₹500 cash-on-delivery.
  2. Residents can receive certificates from the headquarters or nine zonal offices.
  3. India Post is the network used for the delivery of these certificates.

Which of the statements given above is/are correct?

  1. (a)1 and 2 only
  2. (b)1 and 3 only
  3. (c)2 and 3 only
  4. (d)1, 2 and 3
Show answer

Answer: (c) 2 and 3 only — Statements 2 and 3 are correct. Statement 1 is incorrect: The delivery fee is ₹100.

For Mains

Q. Discuss how leveraging the postal network for essential document delivery can enhance last-mile connectivity and improve public service delivery in rural India.

Dimensions to cover in your answer

  • Logistical synergy: Utilizing existing postal infrastructure to reduce administrative overheads for municipal bodies
  • Accessibility gap: Bridging the digital divide for citizens lacking internet access to download certificates
  • Revenue model: Balancing the sustainability of the ₹100 fee with the mandate of public service delivery

Keywords: last-mile connectivity · public service delivery · infrastructure synergy · digital divide · administrative efficiency

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