With reference to the Sakala framework in Karnataka, consider the following statements: 1. The framework mandates the use of DigiLocker for the storage of issued certificates. 2. The guidelines were issued based on recommendations from the KARC-1 committee. 3. The Praja Seva Department is responsible for implementing the new guidelines. Which of the statements given above is/are correct?

Karnataka mandates instant certificates and UPI payments under Sakala framework to reduce corruption

GS2Polity · Governance · IR· e-Governance & citizen services· Prelims· 18 October 2026

e-Governance and transparency: a GS2 case study on mitigating corruption through digital public infrastructure.

Why in news

The Karnataka government issued guidelines to mandate instant certificates, Aadhaar verification, and UPI payments under the Sakala framework to reduce corruption and delays.

Background

The Praja Seva Department issued the order based on KARC-2 recommendations. The framework requires all citizen services to be online, featuring Kannada forms, DigiLocker storage, and SMS updates.

Facts for Prelims

BodySakala: A service delivery framework in Karnataka for citizen services.
FactPraja Seva Department: The department responsible for implementing the new guidelines in Karnataka.
FactKARC-2: The body whose recommendations led to the mandate for instant certificates and UPI payments.
FactDigiLocker: The platform mandated for the storage of issued certificates.

Prelims practice question

With reference to the Sakala framework in Karnataka, consider the following statements:

The framework mandates the use of DigiLocker for the storage of issued certificates.
The guidelines were issued based on recommendations from the KARC-1 committee.
The Praja Seva Department is responsible for implementing the new guidelines.

Which of the statements given above is/are correct?

(a)2 only
(b)1 and 2 only
(c)1 and 3 only
(d)2 and 3 only

Show answer

Answer: (c) 1 and 3 only — Statements 1 and 3 are correct. Statement 2 is incorrect: The note states the recommendations were from KARC-2.

For Mains

Q. Discuss how the integration of digital payment systems and real-time certificate issuance can mitigate administrative corruption and improve service delivery in public welfare schemes.

Dimensions to cover in your answer

Transparency enhancement: Reducing human intervention in certificate issuance to minimize discretionary power
Digital divide: Accessibility challenges for rural populations lacking consistent internet or UPI literacy
Data integrity: Ensuring secure Aadhaar-linked verification against identity theft in public service portals

Keywords: e-Governance · Transparency · Digital India · Public Service Delivery · Anti-corruption

Read the full news →Report a mistake in this note How notes are made Source: The Hindu ↗

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